Complex Care and Specialised Nursing
SD Care Agency provides specialised, person-centred complex care services, including palliative care/end-of-life care, dementia care, and reablement. Whether at home or in clinical settings like nursing homes and rehabilitation centres, we deliver expert nursing care tailored to individual needs.
Our skilled team of care workers, healthcare assistants, and pain relief therapists ensures compassionate support, promoting comfort and well-being at every stage of care.
Palliative and End of Life Care
At SD Care Agency, we help our clients in this journey by providing truly person-centric care through listening to them in a spirit of fellowship and service. We encourage our clients to live every moment of their life as much as possible until their very last breath. This is because we believe that everyone has the right to be cared for with respect, dignity and compassion.
Very Outstanding Care
“My carers are absolutely lovely. The order of my care is absolutely vital, which is working very well for me and my husband. They are helping us a lot, the best they can, especially when my husband needed to go to the hospital.”
J Essam, April 2024
The term palliative care is often used interchangeably with end-of-life care.
The World Health Organisation (WHO) defines palliative care as “…an approach that improves the quality of life of patients and their families facing the problem associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psycho-social and spiritual.”
We have a team of highly dedicated nurses, health care assistants and pain relief therapists who are specially trained and experienced in meeting both the spirit and substance of this approach.
They will consider your wishes, likes and dislikes as they work with you on your care plan. They will also support your family, pets, well-wishers or other people who are important to you. You have the full right to express your wishes about how you would like to receive care and where and how you wish to spend your final hours.
You can receive end-of- life care or palliative care at home, in care homes, hospices, or hospitals, depending on your needs and preferences.
Thank you all from the bottom of my heart
“SD Carers cared for my mother in the short time after her coming home from hospital and her death. They were brilliant and supportive in what turned out to be a hopeless situation. I can’t praise them highly enough, and the quality of their work and their humanity.”
N R, January 2020
Complex Care and Dementia Care
Our team of experienced nurses and health care assistants who are specially trained to support people suffering from dementia and have years of experience are capable of handling complex and challenging mental health conditions. As part of the care, we conduct regular risk assessments to gauge mental capacity and health.
A long‑term condition, sometimes referred to as a “chronic condition”, is one that generally lasts a year or longer and impacts a person’s life adversely. Examples include dementia, arthritis, asthma, cancer, dementia, diabetes, heart disease, mental health conditions, and stroke.
We work closely together with GPs and other community health professionals to provide care for people with social care needs and multiple long‑term conditions and deliver safe, high‑quality services that promote independence, choice, and control.
We actively support their participation in social and leisure activities with careful consideration of their state-of-health, priorities, and preferences in our care plans.
From our experience, this has had a positive impact on their quality of life and improves their mental state of health. Several authoritative studies have shown that people with long term conditions are significantly more vulnerable to suffering from mental ill-health and depression.
Professional and Caring
“We are very pleased with N, she is very effective and efficient working for my husband while helping me as well. She has the ability to persuade my husband to achieve daily tasks. I am very pleased and satisfied with the service we are receiving. Thank you.”
S F, August 2024
Specialised Care for Mental Health Patients
Mental health is closely related to our emotional, psychological, and social well-being. It changes how we feel, think, and act. Many people suffer from mental health problems caused by various reasons including biological factors, such as genes or brain chemistry, life experiences, such as trauma or abuse, and a family history of mental health problems.
One of the most common problems is dementia which affects memory. Normally, dementia occurs because of the death of brain cells or damage to parts of the brain that deal with our thought processes. Some forms of dementia, such as Alzheimer’s Disease, can be degenerative and may get worse with time.
We have experienced nurses and health care assistants who are specially trained to support people suffering from dementia. We have successfully handled many complex and challenging mental health cases.
This has never been easy but treating each case as unique and clients with patience, understanding, compassion, and dignity has always been keys to our success. We conduct regular mental health risk assessments to gauge mental capacity and depression.
Professional and Compassionate
Helpful and professional
“SD Care Agency provided 24-hour palliative care for my aunt and for the three months they were caring for her the carers were highly professional and provided the care and support needed.
Although they were engaged to care for my aunt, they also watched over my uncle of 94 years who was obviously going through a difficult time. One particular carer became attached to my aunt and uncle and showed a degree of compassion, beyond what you would normally expect.”
Reablement and Rehabilitation Care
Highly Recommended Care Agency
“Having been the sole direct relative of my mother and then father (both now deceased) and now my learning disabled, schizophrenic sister diagnosed with lymphoma, I can sincerely say that this Care Agency is by far the best one I have dealt with. My sister has the same carer twice a day, 6 days out of 7.
This carer is very competent, is proactive, anticipates problems, is compassionate, helps with things beyond her scripted role and communicates well with me about any issues that arise. She frequently uses her own initiative to help out with my sister’s care.”
