Domiciliary Care

SD Care has a very good reputation for high standards of care and nursing to clients in their own homes (domiciliary care, homecare or personal care). Whether it is a couple of hours a week, 24-hour care, short or long-term assignments, respite care or even a night sitting, we can offer you a tailored nursing care arrangement to suit your budget and care requirements.

All our staff are carefully selected for their experience, professionalism and passion for caring in congruence with our Franciscan values. Our nurses are carefully selected for their experience, professionalism and passion for caring. They are trained in accordance with the Skills for Care and Care Quality Commission (CQC). All our staff undergo enhanced vetting by the Disclosure and Barring Services (DBS).

Our staff are trained to provide professional and compassionate care that is deeply personal, recognising that every patient’s ordeal is as much his or her story as ours.

We can provide cover 24 hours a day, 365 days of the year, at competitive rates.

SD Care has a wide range of domiciliary and home care services allowing you or a loved one to receive the quality health care you need in the comfort of your very own home. Visits from caring, dedicated staff cover a wide range of circumstances but in all instances, we only appoint staff specifically trained for your particular needs.

As we also run a nursing agency which provides staffing to nursing and residential homes, we can draw on our sizeable pool of Registered Nurses and Health Care Assistants to support our full-time domiciliary care staff. One of our key strengths is our ability to mobilise care services at short notice.

We can provide these services in your private residence, residential home, assisted-living facility or any other place you regard as home. Our aim is to improve your health and quality of life while keeping you safe and independent at home. We want you to live at home with your loved ones for as long and as fully as possible.

For a discussion of your home care needs or even just to chat through the many options available to you, call us on 01483 662910 or contact us.

How does care in the home work?

Home care not only allows patients to be in their own home and receive needed health care services, but it can also provide support to family and carers. For instance, our proactive home care service can help by providing doctors with information on the patient’s condition in between appointments.

If you think we can help, then we can book a no obligation home care assessment. This merely focuses on a package of care that is right for you so you can make informed decisions about the future.

The home assessment

You’ll be visited by one of our client managers. Every visit begins with a clean sheet of paper, as we understand that no two clients are the same. Everyone’s needs differ and we need to tailor your care perfectly for you.

It is useful to meet everyone who needs to get involved caring for you or your loved one. We need to build a complete picture of all the care needs, from medical and social, to physical and spiritual. Your quality of life is paramount, so we will find out everything we need about you, for example, friends, hobbies, family and history. Caring for someone means just that. To do it properly means knowing the person you are caring for and caring with respect and dignity to form a great relationship.

We will ask many questions, but this is achieved in a sensitive way. We are in your home, so it’s more like a chat over a cup of tea than a hospital assessment. We treat everything you tell us with strict confidence.

A care plan

As we said, no two clients are the same. We will certainly suggest many things, but fundamentally this is ‘your’ care plan. We will listen to your needs and wants and build something to meet your wishes. If there is anything that needs explaining, then we shall ensure it is fully understood. There may be some really useful items that will lift your quality of life and make your home care plan something very positive.

We can discuss and arrange dates, times and responsibilities, but if this becomes too much for one visit, then we are happy to let you mull over the key information before progressing. Essentially we set out who will be coming and when, and what you can expect at every stage. A weekly rota is agreed. As life isn’t always straight forward, we build lots of flexibility into your care plan, and even if you decide that it’s not the best solution for you, then you can stop with only a week’s notice.

Things always change

Once you are up and running, we are always on hand to adjust your care plan to suit. We have a scheduled review every 3 months where you can change things.