Our Testimonials
We have more than 700 independently verified reviews across several platforms.
The following video shines a light on the ethos at SD Care Agency, our carers, and our wonderful clients. It is taken verbatim from a letter written by a client the week after his wife passed away. It is a loving husband’s testimony of the care she received and describes his painful experience of her final days and his immense gratitude to our wonderful 24-hour nursing team who looked after her.
If you would like to know more or have any questions, then please get in touch.
Daniel’s Tale
At SD Care Agency, every client is incredibly special to us, and we take great pride in hearing about the positive impact our care has on their lives. Client satisfaction is not just a priority; it is a fundamental part of our quality management system. By actively seeking and acting upon feedback, we are dedicated to delivering the highest standards of person-centred care.
To ensure transparency and maintain our commitment to excellence, we work with two trusted third-party feedback platforms—Homecare.co.uk and Working Feedback—to gather independent insights from our clients and their families. These partnerships provide an impartial perspective on our services, enabling us to recognise strengths and identify areas for improvement. Additionally, our reviews are published on the NHS website, reflecting our dedication to credibility and accountability.
At SD Care Agency, your feedback matters. Your satisfaction motivates us to consistently go above and beyond, ensuring we provide compassionate care that makes a meaningful difference every day.