At SD Care Agency we run our business by prioritising the needs of clients and staff using a healthcare model that is designed for providing compassionate care with maximum business efficiency. We work to high quality standards and leverage on information technology to enhance efficiency and automate business processes. We firmly believe that quality, technology and innovation are the key drivers of productivity. The ethics of our business are based on the belief that maximising shareholder wealth is not the best or only way to optimal use of resource. Instead, our objectives are to improve the human condition and the environment in everything we do. To this end, we have dedicated our cause to contributing as much of our earnings as possible to humanitarian causes. One of the causes in our story we have identified is the support of the work done by Carmelite missionaries in the Central African Republic.
But what is the inspiration behind this model? …
“St Francis of Assisi taught me that there is a wound in the Creation and that the greatest use we could make of our lives was to ask to be made a healer of it.”
J Alan Paton
“A single sunbeam is enough to drive away many shadows.”
St Francis of Assisi
Francis Mirandah – Founder & CEO, San Damiano Corporation Ltd
An Interview with Olive Paul, Registered Manager, SD Care Agency
Hailing from the tiny city-state of Singapore, Olive co-founded SD Care in 2012 after completing her Masters in Healthcare Management at the University of Surrey. As part of her postgraduate training, she worked at the Eashing Ward for the Elderly at the Royal Surrey Hospital NHS Trust in Guildford, Surrey. Her work with vulnerable adults began soon after she completed her Bachelor’s degree in Social Sciences from Curtin University in Perth, Australia. In all, she has accumulated more than 3 decades of experience in social care and nursing in 3 countries – Singapore, Australia, and the United Kingdom. She brings diversity and different cultural perspectives to the work she does. Olive communicates in several languages including Mandarin which she speaks fluently.
Someone wise once said “If you want happiness for an hour, take a nap. If you want happiness for a day, go fishing. If you want happiness for a year, inherit a fortune. If you want happiness for a lifetime… help someone…
…I found my happiness in helping people, helping others, especially the elderly and vulnerable in society. It has always made me feel good.”
Olive Paul
“The Franciscan model is Franciscan care… not just physical, but emotional as well…
…giving them happiness, and giving them that will to fight on, not just for themselves, but for their families… for the carer who sits with them, and tells stories and laughs with them, and is there for them in the middle of the night when they are frightened…”
Olive Paul
The founder, Francis Mirandah has always admired St Francis of Assisi as his icon. He adopted the Franciscan healthcare model not least because it has inspired renowned healthcare institutions such as the Mayo Clinic and Wheaton Healthcare. Closer home the Mount Alvernia Hospital Guildford was founded and run by Franciscan nuns from 1935 till it was sold to BMI.
Francis Mirandah – Founder & CEO